Friday, 19 July 2013

IT 206 Week 9 Final Project Common Microsoft Office Errors






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1.  Final Project: Common MS Office Errors – Due Day 7

·    Create an application support checklist for each Microsoft® Office application (Microsoft® Word, Microsoft® Excel®, Microsoft® Access®, Microsoft® PowerPoint®, and Microsoft® Outlook®) using the information accumulated from your individual assignments from Weeks One through Nine. For each application, identify common user errors as well as provide a step-by-step strategy to diagnose and troubleshoot such problems for users at beginning and intermediate skill levels. Each application support checklist must include the following:

o    Summary of the application
o    Five common errors for each application
o    Strategies used to diagnose the errors for an array of different audiences
o    Proposed support tactics to resolve the errors for different audiences


  • Create and submit a 10- to 15-slide Microsoft® PowerPoint® presentation to summarize your findings. The slideshow should resemble an actual presentation that could be used for training application support staff.
  • Format your paper according to APA standards.

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